What to do if your neighbors are making noise and doing renovations

Translation. Region: Russian Federation –

Source: Moscow Government – Moscow Government –

An important disclaimer is at the bottom of this article.

The noise of construction work, loud music, and arguments from neighboring apartments—life and the rhythm of life in the metropolis are associated with constant noise, which can cause stress. To ensure comfortable living and leisure conditions, the capital has a so-called "Noise Law." All residents of apartment buildings are required to comply with it. Experts from the Association of Administrative and Technical Inspectors of Moscow (OATI) explained when noise and repairs are permitted and prohibited in the capital, as well as where to complain about noisy neighbors.

What laws regulate noise and repairs in residential buildings?

There is no uniform law on noise in Russia; regional regulations are established by local authorities. In the capital, the law "On Maintaining the Peace and Quiet of Citizens in the City of Moscow" is in effect. It prohibits making noise in apartment buildings daily from 11:00 PM to 7:00 AM and from 1:00 PM to 3:00 PM, as well as on Sundays and non-working holidays. During these hours, loud singing, listening to music or television, playing musical instruments, or making any other noise that disturbs the peace are prohibited. Moreover, in Moscow, this rule also applies to the surrounding area; loud gatherings at night (from 11:00 PM to 7:00 AM) in the courtyard are also prohibited.

As for repair work, hammering, chiselling, and drilling are prohibited on Sundays and public holidays. On weekdays and Saturdays, repairs are permitted from 9:00 AM to 7:00 PM, with a quiet break from 1:00 PM to 3:00 PM.

The only exception is for new buildings: for one and a half years after the building is completed, residents can carry out repairs from 7:00 to 23:00.

Where to go if your neighbors are noisy

First, it's best to try to resolve the issue with noisy neighbors peacefully, especially if the residents' peace is being disturbed during quiet hours or on a weekend. For example, you could send a message toin the general house chat platforms Electronic HouseThere are no extra participants; conversations are available only to property owners, permanent residents, tenants with enhanced guest access, and those who have verified their address using the payer code from the unified payment document.

If you are unable to reach an agreement and your neighbors are frequently carrying out noisy repair work during the legally designated quiet and rest time, you can contact the OATI by phone: 7 495 690-77-00 (extension 5).

It is important to prove and record the violations; audio or video recording is sufficient.

When recording a violation, it's crucial to include a date and time stamp. For example, you can tag the recording on your smartphone or other video recording device using a dedicated app. Such a recording will serve as direct evidence of the violation. Sergey Shinin, Head of the Department for Handling Citizen Appeals, OATI

If the peace in an apartment building is disturbed at night—by renovations, loud music, or shouting—the police should be called. Law enforcement officers should arrive and conduct a preventive conversation with the offenders, and, if necessary, draw up a report.

You can also contact the police if the source of the noise is in the entrance hall or in the yard.

The fine for disturbing the peace and quiet for citizens is up to two thousand rubles.

If you're planning to start renovations yourself, it's worth meeting with your immediate neighbors and discussing the times and days when noisy work is planned. It's also a good idea to warn your neighbors about upcoming noisy holidays. This will help avoid any upset and help you find a compromise solution.

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Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.