Translation. Region: Russian Federal
Source: Central Bank of Russia –
An important disclaimer is at the bottom of this article.
Results presented in two tables: insurers with a client base of more than 2 million OSAGO contracts and small companies that do not exceed this threshold. This breakdown will help car owners compare companies of the same size.
The ranking is based on statistics of complaints to the Bank of Russia on MTPL issues for 2024, for which consumer rights violations were confirmed and supervisory measures were taken. Companies are distributed by the level of the consumer risk indicator — from highest to lowest. It is calculated as the ratio of the number of complaints about a specific insurer to every 10 thousand contracts concluded by it. Insurance companies that received only one complaint are not included in the ranking.
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Please note: This information is raw content obtained directly from the source of the information. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.