Translation. Region: Russian Federal
Source: Moscow Government – Government of Moscow –
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Since the beginning of 2025, Live Communication counter staff have helped passengers more than 420 thousand times.
"The capital's transport cares about the safety and comfort of passengers during trips on behalf of Sergei Sobyanin. The Moscow Metro has had "Live Communication" stands for over 10 years. The employees help Muscovites and visitors to the capital with metro-related issues. During the service's operation, it has already been used about five million times," said Deputy Mayor of Moscow for Transport and Industry
The Live Communication information desks operate every day from 08:00 to 20:00 at more than 30 metro stations. Most often, Muscovites and visitors to the capital ask questions about types of travel tickets, how to get to a landmark or get to the desired station, and also to buy souvenirs.
Over the nine months, the most popular among passengers were the six Live Communication stands at the Paveletskaya, Kurskaya, Park Kultury and Kievskaya stations on the Circle Line, Khoroshevskaya on the Big Circle Line, and Delovoy Tsentr on the Filevskaya metro line.
Quickly find out the main news in the official channels of the city of Moscow in messengers Max And "Telegram".
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