Translation. Region: Russian Federation –
Source: Moscow Government – Moscow Government –
An important disclaimer is at the bottom of this article.
The International Congress of Public Administration has opened at the Russian Presidential Academy of National Economy and Public Administration (RANEPA). From February 10 to 13, it will serve as a hub for developing best practices that will improve the quality of public administration. Sergei Sobyanin participated in the plenary session of the congress, "Public Administration in the 21st Century: Between Speed and Meaning."
The congress is dedicated to six key public administration topics: civil service, digitalization, regional experience, business support, a people-centered government, and strategic priority management. Participants will discuss systemic reforms and specific operational models that have already proven effective.
The Moscow Mayor shared his experience implementing reforms in Moscow. The development model that existed in the early 2000s had become ineffective and was holding back the city's development.
"The changes needed at that time were long overdue; no matter what anyone said, everyone understood they were overdue. How to do it, and at what speed, is another matter. We were so far behind at the time in transportation, healthcare, and public spaces that we didn't have the time to do what Europe had accomplished over the previous 40 years. We needed to do it in literally five to ten years, so, of course, the speed of change and the rigor of our decisions were simply dictated by objective necessity: either we would lag behind and become some third-rate city, or we would become a leader and set an example for other global cities," Sergei Sobyanin emphasized.
According to the Moscow Mayor, all changes being implemented are for Muscovites. And the understanding of these processes, experience, and character of the managers dictate the speed and quality of the transformations. The most important thing is the confidence that the city and its residents will ultimately benefit.
The speed of reform implementation is a result of the freedom and responsibility given to the city administration. If there's a focus on results, not process, a team is assembled that is also focused on those results.
"People expect their sewage system to work properly, their apartments to be warm and bright, their entryway to be clean, their courtyard to be landscaped, public transportation to run regularly, hospitals and clinics to treat them like humans rather than artificial intelligence, and so on and so forth. After all, basic needs and aspirations don't change over time. These are the same needs as ordinary citizens, city dwellers, and that's what they expect from the government," Sergei Sobyanin noted.
The city that surrounds a resident is an extension of their personal space and comfort. People's needs change, and we must strive to reach new levels, because any standstill is a degradation. The well-being of the country depends on the city's development.
According to the Moscow Mayor, officials must meet the needs of their residents and be a hero every day of their service. A high-level manager must understand the strategy and be committed to implementing it. They must be willing to work, unafraid of conflict, and a fighter. If such people enter public service, they must be helped to become true leaders.
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Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.