Translation. Region: Russian Federation –
Source: Moscow Government – Moscow Government –
An important disclaimer is at the bottom of this article.
The city's information portal mos.ru is becoming more user-friendly every year. Sergei Sobyanin outlined its major updates for 2025 in his blog.
"Over the course of the year, we launched or modernized more than 110 services. And the number of requests exceeded one billion. This is approximately 25 percent more than the 2024 figures," wrote Sergei Sobyanin.
You can access mos.ru's features not only in your browser, but also through the My Moscow and Moscow Public Services mobile apps, which also received important updates this year.
One of the main innovations of the year was the service MosbiletNow city residents can buy tickets to city theaters, museums, concert halls, exhibitions, tours, and festivals all in one place, with no markup or commission. Free events are also available on the page. The service also offers a loyalty program—you can use points to purchase theater tickets.
Users can filter events by genre, date, and popularity. The service offers personalized selections, recommendations from renowned cultural figures, and programs based on the Pushkin Map.
Mosbilet launches a loyalty program for theater loversHow to get a free ticket to Moscow Museum Week through Mosbilet
Thanks to the new service Mospitometz Residents of the capital can adopt a cat or dog from a city shelter by viewing their profiles in advance in a single online catalog. You can learn about the pet's personality, size, and age, as well as view photos. The service currently features over a thousand profiles from 13 shelters. It makes it easy to schedule an appointment to meet the animal. Pets are microchipped, vaccinated, and ready for their new homes.
Another important innovation was the creation of special pages for seasonal projects. Summer in Moscow And"Winter in Moscow". They make it easy to plan family and active recreation, allowing you to fully enjoy the facilities and beauty of the capital.
The new section helps you get the most out of winter Moscow—from colorful fairs, art installations, and elegant parks to estates and sporting competitions. This special project has already received over six million views this season.
New supersection Moscow for Children has brought together all the most important information, instructions, services, and features for children of all ages and their parents. It features thematic sections on "Health," "Education," "Social Support," "For Future Parents," and "Leisure and Development." Everything is designed to make it easier for parents to address various life challenges, such as enrolling their child in kindergarten, school, clubs, and activities. This section has a user base of over 269,000, and has received over 328,000 visits to date.
IN electronic school diary A new feature has been added that allows you to receive information about your child's outings. Parents can view a calendar of all planned events and confirm or decline participation. Teachers, meanwhile, now have a convenient tool for collecting necessary information—the service is available in the electronic journal.
Helpful instructions, services, and features: how mos.ru helps families with childrenFinding services and information you need in the "Moscow for Children" super section has become faster and more convenient.
New service "A Navigator for Remodeling and Redevelopment of Premises" Helps you understand which types of work require approval from the Moscow Housing Inspectorate and which don't. It provides information on when design documentation is required and when a sketch is sufficient. Users also have access to a list of required documents for approval. A convenient questionnaire will help you choose the right e-service for your specific situation. Since its launch, the service has been used over 24,000 times.
Special project Applying for a Passport in Moscow Helps you understand the types of international passports and how to obtain them, and also allows you to complete an online application for a new-style international passport and submit it to My Documents government service centers. The website features an interactive map showing My Documents offices, migration departments, and their workload. This feature helps you choose the most convenient location and save time when applying for your document.
Since 2025, the capital's restaurateurs have had access to service A simplified procedure for including summer verandas in cafe layout plans has been introduced. For simple structures that do not require equipment installation, this can now be done by notification, subject to certain conditions.
Modernized andservice for issuing certificates, required for the assignment of a state social scholarship. Following the implementation of electronic document management, students can quickly and easily obtain results using the service on the mos.ru portal.
In the mobile app My Moscow Key services and features are conveniently grouped into five thematic sections: "Home," "Family," "Health," "Transportation," and "Leisure." Widgets and the "Events" section help you find the information you need and solve everyday problems. Since 2019, residents have installed the "My Moscow" app more than 8.9 million times. In 2025 alone, the number of downloads exceeded 1.5 million.
After the update, the application became more convenient. Moscow State ServicesA "Payments" section has been added to the main menu. You no longer need to search through the catalog to use the service, and you can pay multiple bills in one click, just like on the mos.ru portal.
The "Services" section now features a "Favorite Services" section. You can add frequently used services to it to save time searching for them.
Opportunities have also expanded service for entering readingsNow, the app can be used to transmit data on not only water and electricity consumption, but also heat consumption. By 2025, the app had been downloaded over a million times.
Another new feature of last year was the media bank MosfotoIt contains tens of thousands of professional photographs and videos reflecting the modern appearance of Moscow. Any file can be downloaded free of charge and easily shared on social media, instant messaging apps, and other resources, as well as used in presentations. For easy searching, the media bank includes categories and thematic collections. The collection is regularly updated with relevant and seasonal materials dedicated to various events and city projects.
"Mos.ru works for Muscovites to make life in our city more comfortable every year and make routine tasks less time-consuming," concluded Sergei Sobyanin.
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Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.