Translation. Region: Russian Federation –
Source: Moscow Government – Moscow Government –
An important disclaimer is at the bottom of this article.
Moscow continues to develop projects using artificial intelligence (AI) technologies and remains one of the world leaders in this field. As reported Sergei SobyaninIn 2025 alone, more than 20 new AI projects emerged in the capital, bringing the total number to over 130. Muscovites themselves support the implementation of artificial intelligence, and many actively use such technologies both at work and in their daily lives.
According to a study by the capital Department of Information Technology, carried out by the method online surveyAI solutions are most often supported by employed or part-time city residents, who generally frequently use technology, and many of whom have children. Sixty-six percent of this audience uses generative artificial intelligence, and their level of trust in AI services is 33 percentage points higher than that of other survey participants.
Active users of the technology are also familiar with its operating principles. In particular, 68 percent understand the data used to train neural networks. In their daily lives, they are more likely than others to use voice assistants, audiobooks with virtual narrators, biometric payments, smart mail functions, and other services.
"These survey data demonstrate a high level of awareness and demand for various AI-powered services among Moscow residents. 88 percent of respondents are willing to fully or partially entrust artificial intelligence with at least one service and are more likely to support the use of technology as a human assistant. 66 percent believe AI can be useful when searching for information about a needed service, and 61 percent believe it can be useful when applying for an application. Understanding the user base is an important benchmark for the city. This allows us to prioritize AI implementation in Moscow services based on residents' needs," said Mariam Arevadze, Head of the Analytical Department of the Moscow Department of Information Technology.
The use of AI for proactive service provision, where services are recommended or offered before an application is submitted, received high support (45 percent of respondents). Residents are more likely to accept the use of AI in city services when a human is involved and the AI acts as an assistant. Furthermore, 43 percent noted the convenience of a mixed format for interacting with AI—voice and text. However, Moscow residents aged 18 to 25 prefer to communicate with AI in writing.
The study also found that 97 percent of Muscovites have used artificial intelligence in various services at least once in the past year. Furthermore, eight out of 10 Muscovites believe that the use of AI services will grow overall in the next three to five years. Respondents believe these technologies will have a positive impact on areas of life related to entertainment, education, self-improvement, healthcare, and professional activity.
Moscow is a Russian leader and one of the global leaders in the implementation of artificial intelligence. The technology is used to monitor the quality of cleaning and landscaping, maintain order at construction sites, and maintain road markings. It also frees doctors from paperwork and helps schoolchildren with their studies.
Special project on technology artificial intelligence Provides an accessible and visual explanation of how AI models are trained, the operating principles of different types of artificial intelligence, and how they are applied in Moscow projects. Residents can learn more about one of the key smart city technologies, while developers can understand what solutions are in demand in the capital and propose their own AI projects.
The creation, development and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services in electronic form, are consistent with the objectives of the national project "Data Economy and Digital Transformation of the State" and the Moscow regional project "Digital Public Administration." More information about Russia's national projects and the capital's contribution can be found atspecial page.
Get the latest news quickly on official Moscow messaging channels. MAX And Telegram.
Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.