Translation. Region: Russian Federation –
Source: Moscow Government – Moscow Government –
An important disclaimer is at the bottom of this article.
State Veterinary Service of the capital Today, it comprises more than 20 veterinary clinics and veterinary stations, as well as a city veterinary laboratory that conducts over 135,000 different tests annually. There are also 24-hour inpatient facilities for seriously ill animals, a pet hotel, and a home veterinary care service. The State Inspectorate for Animal Welfare Supervision of the Moscow Veterinary Committee oversees the responsible care and humane treatment of animals in the capital.
"Our service faces important and responsible tasks—protecting the city from dangerous diseases common to humans and animals and ensuring food security. At the same time, we devote significant attention to developing veterinary care: we equip our clinics with modern, high-tech equipment and improve diagnostics and treatment. Veterinarians continually train and improve their skills to stay abreast of changes in the veterinary world. I can confidently say that our specialists are the pride and asset of Moscow's veterinary service!" said the Chairman of the Moscow Veterinary Committee.
It all began on March 10, 1933. A decree was passed establishing the Moscow City Veterinary Department. Ten specialized clinics and a central veterinary and food laboratory were established in the capital. For 93 years now, the city's state veterinary service has been helping animals and their owners.
Today, one of the capital's key achievements is its well-established and effective communication with pet owners. Residents can contact the 24-hour contact center at 7 495 612-12-12. Operators handle up to 800 calls per day and can assist with a wide range of issues. For example, they can handle inquiries about widespread animal diseases, provide advice on obtaining veterinary documents, schedule appointments with specialists, and process requests for home visits from a veterinarian.
In early 2026, another modern and in-demand service was launched: televeterinary services. Pet owners can now resolve a number of issues without leaving home by simply booking a convenient time for an online consultation on the mos.ru portal. A pre-trial veterinary examination commission is already operational and assisting pet owners. It provides official, independent opinions to resolve disputes involving pets. These documents can be used for pre-trial dispute resolution, as well as in court.
Muscovites can register their pets at veterinary clinics themselves.mos.ru portalThey've expanded their service offerings and added the ability to schedule appointments with specialized specialists such as ratologists, ornithologists, and herpetologists.
Moscow Super Service My Pet Allows you to access all digital amenities at once. Moscow residents can view and update their pet's medical records. All appointment results and test results from public veterinary clinics are automatically uploaded. Additionally, a special "Life Situations" section provides answers to questions related to pet care, treatment, vaccinations, and what to do in case of pet bites. Residents can also quickly find veterinary clinics, free vaccination centers, and dog walking areas on the map.
The development of the digital environment of the mos.ru portal in the field of veterinary medicine is being jointly carried out by the capital's committees veterinary medicine, government services AndDepartment of Information Technology of the City of Moscow.
Get the latest news quickly on official Moscow messaging channels. MAX AndTelegram.
Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.