For a comfortable life in the capital: how to solve everyday problems using the "My ID" app

Translation. Region: Russian Federation –

Source: Moscow Government – Moscow Government –

An important disclaimer is at the bottom of this article.

The city's mobile app, "My ID," is indispensable for a variety of everyday tasks. It lets you access your personal documents and those of your children at any time, as well as access digital versions of some of them. The app is useful for verifying benefits, borrowing a book from the library, making a doctor's appointment, caring for your pet, saving an e-ticket to the theater, paying utility bills and city services, and much more.

Any registered user of the mos.ru portal can access the app. Simply log in using your account. Document information entered in your mos.ru account will automatically appear in the app. You can select the documents you want to use in the settings.

"The 'My ID' app provides city residents with access to 25 documents and services that are useful in various situations—from making doctor and veterinary appointments to going to the theater. It's also convenient when you don't have the original documents on hand—the app always contains all the information you need to fill out applications, obtain passes, and purchase tickets," noted the Moscow Department of Information Technology.

For rest and leisure

The app makes it easy to use barcodes and QR codes for a range of documents. For example, to borrow a book from the library, you don't need to bring your Unified Library Card (ULC). If your ULC barcode is stored in the "My ID" app, you can borrow and return books from city reading rooms and track the status of publications ordered through the service. Libraries of Moscow, and extend the book return period.

The app also allows you to use QR codes for tickets purchased through the service. Mosbilet, for admission to theaters, performances, concerts, exhibitions, and other events. No need to print the ticket.

The app also makes it easy to use QR codes for orders placed on the website. "A Million Prizes"They can be presented in stores, restaurants, and other partner establishments. For example, if a user has a promo code for a discount at a pharmacy, they can quickly open it on their smartphone and show it to the pharmacist before paying.

"My ID" is also useful for Muscovite Card holders of any privileged category. They can use the card's barcode to receive discounts on goods and services from loyalty program partners (valid at partners that accept the Muscovite Card barcode). For example, at pharmacies, supermarkets, bookstores, cafes, and cultural and leisure facilities. Learn about special offers and new loyalty program promotions at special page.

The barcode of the Muscovite card or SNILS from the app will also be useful for marking attendance at classes. Moscow Longevity and don’t worry if you don’t have the original document with you.

"My ID" users can customize the app's theme. To do this, they need to tap the "More" button in the lower right corner of the screen, select "Appearance," and apply one of three themes: "Zoo," "Modern," or "My City." Those who select the "Zoo" theme can quickly access the live streaming page from Moscow ZooTo do this, click the panda-shaped button in the upper right corner of the screen.

For everyday affairs

With the "My ID" app, you can always access your personal and children's documents, including passports, taxpayer identification numbers (TIN), insurance numbers (SNILS), compulsory health insurance policies, and more. These details are useful for completing contracts, applications, and online forms. The app also makes it easy to share this information with trusted contacts—relatives or friends. "My ID" also lets you upload and view scanned copies of documents, such as your children's birth certificates or marriage certificates. This eliminates the need to carry the original documents or search through your smartphone's gallery.

The My ID app includes a personal user card. It contains basic information: full name, date of birth, phone number, email, and address. This card is useful, for example, for communicating your address to a courier or providing information for a security pass.

To make an appointment with a doctor, you can also use "My ID." Simply scan the QR code of your compulsory medical insurance policy at the clinic's information kiosk.

Pet owners can view information about their pets. By tapping the "Pet Info" app card, you can view and share information about your pet, as well as check vaccination and deworming dates. The "Book a Vet Appointment" button takes you to mos.ru portal and schedule a visit to the city veterinary clinic.

Drivers will find the "Vehicle" widget useful in the app. It displays the vehicle's license plate number, vehicle registration certificate, vehicle registration document, vehicle insurance policy, and parking permit information. These can be used when filling out documents or shared with trusted individuals, for example, to order a vehicle pass.

To pay utility and city bills, traffic fines, mobile phone bills, and internet, you can use the "Payments" button on the app's main screen. This will redirect you to the service. My Payments on the mos.ru portal.

The app includes a QR code for a digital ID card for large families. It can be used to confirm eligibility for benefits at various cultural institutions in Moscow, such as museums, theaters, and cinemas.

You can also confirm your status as a student, a member of a large family, or your age without presenting a paper document using the service Digital ID MAX messenger. To do this, you must first install the messenger, log in, and create a digital ID.

The "My ID" mobile app has been operational since July 2023. Muscovites use it to access certain city services, verify benefits, access document information, and much more. It and other city mobile apps can be downloaded from the special project page. Mobile Applications and Services.

The creation, development and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services in electronic form, corresponds to the objectives of the national project "Data Economy and Digital Transformation of the State" and the Moscow regional project "Digital Public Administration." More information about Russia's national projects and the capital's contribution can be found atspecial page.

Get the latest news quickly on official Moscow messaging channels. MAX And Telegram.

Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.