Translation. Region: Russian Federation –
Source: Moscow Government – Moscow Government –
An important disclaimer is at the bottom of this article.
Muscovites are increasingly choosing the platform Electronic House for holding general meetings of homeowners (GMs) online. Over 40 percent of meetings initiated by individuals over the entire period occurred in 2025. This demonstrates the service's growing trust and popularity.
Since March 1, 2025, the "Electronic House" platform has become one of two information systems for conducting general meetings of owners online in Moscow. Over the five years of its operation, the system has already hosted over 26,000 general meetings.
The most popular topics at the general meeting of owners are the selection of a management company, issues related to major repairs, and the installation of video surveillance systems and barriers in courtyards.
Why do residents choose the Electronic House?
The platform's key advantages are convenience and transparency at every stage. For meeting initiators, the process is broken down into clear steps, and Electronic House specialists are always available to answer questions and provide advice on drafting the agenda. During voting, the initiator can assess owner participation and determine how a quorum is being reached. Voters can participate by selecting a response on their smartphone or computer. Everyone can see their vote in their personal account and, if necessary, quickly change it before the end of the meeting. Detailed information on conducting the first and subsequent general meetings of owners is available atwebsite.
Support at all levels – from phone to office
With the advent of a unified city operator for the E-House system, working with the "Electronic Home" platform has become even more accessible. Owners can get advice by calling 7 499 652-62-11 or by visiting one of 10 offices, where specialists are available daily from 9:00 AM to 9:00 PM. At the office, they can receive assistance with registering and voting in the system, and, if necessary, a paper ballot for submitting a decision. This is especially important for older people and simplifies the work of the E-House system administrator. More information about specialist assistance is available atmaterial on the mos.ru portal.
Additional features
In a special section Knowledge Base More information on apartment building management can be found on the platform. Additionally, users of the city's loyalty program "A Million Prizes" Points can be earned for platform activity, including organizing and holding general meetings and participating in them. This makes digital home management even more practical. Points can be used to purchase souvenirs, goods, and services from program partner organizations, and can also be donated to support charities.
Five years with Electronic House: How a digital platform and app became a reliable assistant for MuscovitesSergei Sobyanin: Over the past 10 years, mos.ru has become the core of Moscow's digital ecosystem.
Electronic House— a comprehensive multifunctional platform for online management of apartment buildings. It launched in November 2020. The project is being developed by the State Public Institution "New Management Technologies" in collaboration with the Moscow Department of Information Technology.
The creation, development and operation of e-government infrastructure, including the provision of mass socially significant and other services in electronic form, are consistent with the objectives of the national project "Data Economy and Digital Transformation of the State" and the Moscow regional project "Digital Public Administration." More information about Russia's national projects and the capital's contribution can be found atspecial page.
Get the latest news quickly on official Moscow messaging channels. MAX AndTelegram.
Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.