Translation. Region: Russian Federation –
Source: Moscow Government – Moscow Government –
An important disclaimer is at the bottom of this article.
A unique section is available on the Electronic House platform Knowledge BaseHere, every Muscovite can quickly find detailed recommendations and ready-made solutions for resolving issues related to their apartment building. Users also have step-by-step instructions, such as how to report problems in the building.
Popular topics
Residents of apartment buildings are increasingly interested in making important common decisions, which requires organizing a general meeting of owners (GM). Over the past 4.5 years, the platform has been used to Electronic House More than 25,500 such meetings were held. And since March 1, the platform has become one of two information systems (along with the federal one) for conducting electronic general meetings of owners in Moscow.
In the section Knowledge Base City residents can learn how to initiate a meeting, receive information on verifying votes, and view the results. Muscovites are eager to learn not only general questions about conducting and participating in voting, but also templates for general meeting topics, such as choosing a management method for an apartment building.
In addition, users often turn toinfographics, informing about the accrual of points for the city's "Million Prizes" loyalty program for activity on the platform. Points can be earned for participating in the online general account and submitting meter readings through the platform. After paying the unified payment document, the points will be returned within seven days. five percent of the amount, indicated in it. You can find out how to apply the points you've earned on the program's website. "A Million Prizes".
For user convenience, the Knowledge Base contains approximately 100 articles on how to make life more comfortable for residents in an apartment building. This section also helps with topics such as sorting of household waste orwalking rules pets.
Thanks to the Knowledge Base, city residents can learn more about solving problems related to the maintenance of their home and yard, for example, how to install ramp in the entrance oranti-parking bollards near sidewalks and lawns and much more.
Platform Electronic House Launched in November 2020, it helps Muscovites manage their buildings online via a website or app. Users can receive timely notifications about important building events, such as hot water outages or elevator repairs, report problems in their apartment, building, or yard to the management company, pay utility bills, submit meter readings, chat with neighbors, and hold general meetings of owners online.
The project is being developed by the State Public Institution “New Management Technologies” together withDepartment of Information Technology of the City of Moscow.
The creation, development and operation of e-government infrastructure, including the provision of mass socially significant and other services in electronic form, are consistent with the objectives of the national project "Data Economy and Digital Transformation of the State" and the Moscow regional project "Digital Public Administration." More information about Russia's national projects and the capital's contribution can be found atspecial page.
Get the latest news quickly on official Moscow messaging channels. MAX AndTelegram.
Please note: This information is raw content obtained directly from the source. It represents an accurate account of the source's assertions and does not necessarily reflect the position of MIL-OSI or its clients.