Translation. Region: Russian Federation –
Source: Government of the Russian Federation – Government of the Russian Federation –
An important disclaimer is at the bottom of this article.
Deputy Prime Minister and Chief of the Government Staff Dmitry Grigorenko addressed an expanded meeting of the Federal Tax Service. He noted that the service has now transitioned from its role as a controller to one of the leading developers of government digital services that are transforming how the government interacts with citizens and businesses.
Since 2025, the "Life Situations" section of the government services portal has offered the option to file a tax return online to receive a personal income tax deduction (e.g., for medical treatment or education, the purchase of housing, land, or long-term savings). After filing, users can track the status of their return. Since the beginning of 2025, approximately 115,000 applications for this service have been submitted through the government services portal.
The "Start a Business Online" service also relies on the principle of receiving services in a "real-life" format. It combines the registration of a legal entity or individual entrepreneur, the issuance of an electronic signature, and the opening of a bank account. Since its launch, 25,000 users have already used the service.
One of the key projects of recent years has been the introduction of a single tax account. Since July 2023, all taxes, contributions, and advance payments have been combined into a single payment, eliminating the need for separate payment details—now there are two instead of 15. Citizens no longer need to track separate tax payment deadlines and details; a single payment balance is generated directly in the taxpayer's personal account. As a result of the implementation of the single tax account, the amount of unexplained receipts has been reduced by 28 times, and the number of debtors has been halved.
Furthermore, the Federal Tax Service's work on creating a unified population register has become an important foundation for the digitalization of government services. The system has integrated data from 11 agencies and currently contains over 148 million digital citizen profiles. It processes over a million agency requests daily, most of which are processed in less than two minutes.
Dmitry Grigorenko emphasized that the Federal Tax Service of Russia is also the largest provider of management data for the government system. More than 230 data sets are available for 730 government agencies through the departmental data platform, and over 90 open data sets are posted on the website. These data sets are actively used in developing government policy and implementing strategic initiatives.
"Over the past 35 years, the Federal Tax Service has undergone a significant digital transformation and has become an undisputed leader in innovation. Today, the Federal Tax Service of Russia is not just a controller, but a complex of modern, convenient, and customer-focused services. Moreover, the service's digitalization efforts are a recognized benchmark for quality and efficiency across the entire public administration system," noted Dmitry Grigorenko.
At the end of the meeting, the Deputy Prime Minister congratulated the Federal Tax Service's employees and veterans on their 35th anniversary and noted their contribution to the development of the digital economy and improving the quality of government services.
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