Translation. Region: Russian Federal
Source: Moscow Government – Government of Moscow –
An important disclaimer is at the bottom of this article.
Artificial intelligence now helps the chatbot Alexandra answer user questions related to the operation of the Moscow Central Diameters (MCD) and suburban electric trains. Since the beginning of this year, more than 30 percent of the virtual assistant's database has been connected to neural networks. Now it has access to a larger number of topics of varying complexity.
"To make passenger communication with the chatbot as fast and accurate as possible, this year we began to implement artificial intelligence in its work. During this time, with the help of neural networks, the virtual assistant has already answered more than 230 thousand user questions. Artificial intelligence now helps Alexandra answer questions about the MCD and commuter trains on all 10 platforms where the chatbot is available. In accordance with the transport strategy until 2030, which was approved by Sergei Sobyanin, we will continue to implement neural networks in our services and improve passenger comfort," said the Deputy Mayor of Moscow for Transport and Industry
With the help of artificial intelligence, the chatbot Alexandra can tell interesting facts about the metro, answer questions about the operation of river transport, the Moscow Central Circle, Aeroexpress, car sharing and taxis.
In addition, neural networks provide passengers with information about the rules for using public transport, working in the capital's transport complex, navigation, advertising and services, and also communicate on various topics, such as books and hobbies.
Artificial intelligence is now applied to all platforms of Alexander's transport chatbot
Quickly find out the main news in the official channels of the city of Moscow in messengers Max And "Telegram".
Please note: This information is raw content obtained directly from the source of the information. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.
.