Translation. Region: Russian Federal
Source: Ministry of Economic Development (Russia) – Ministry of Economic Development (Russia) –
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At the same time, the general task of the Ministry of Economic Development of Russia and the regions is to provide a sufficient level of support to market participants to resort to such fines as rarely as possible. This was stated by Deputy Minister of Economic Development Alexey Khersontsev at the conference "Self-assessment as a stage of classification of accommodation facilities: digital and expert solutions, state control and business support", which was held in Moscow.
The conference participants discussed the progress of the classification system reform and emphasized that from September 1, properties that have not passed this procedure will not be displayed in the aggregator booking systems. And from September 6, amendments to the Code of Administrative Offenses will come into force, which establish fines for the operation of accommodation facilities that have not passed the classification. For legal entities, the amount will be from 300 to 450 thousand rubles. Repeated violation of this requirement or failure to comply with the order of the control body will lead to the imposition of turnover fines.
"This reform is aimed at solving two problems: creating equal conditions for all market participants and increasing tourists' confidence in the quality of accommodation. Until January 1 of this year, classification was understood exclusively as hotels receiving "stars". Since the beginning of this year, the classification procedure itself has undergone significant changes and has been divided into two stages, and its perimeter includes not only hotels, but also recreation centers, campsites and sanatoriums. Now classification is a two-stage procedure. The first stage is mandatory for all accommodation facilities – this is a self-assessment, the result of which is the inclusion of the accommodation facility in the register of accommodation facilities created by Rosaccreditation. Without passing this stage, the accommodation facility cannot operate. The second stage is at the request of the hotel. They can contact an accredited organization and undergo an assessment for compliance with additional quality indicators – "stars", – noted Alexey Khersontsev in his speech.
He noted that the transition to the new rules is carried out in several stages. Thus, on January 1, Rosaccreditation automatically transferred all hotels that were classified before the reform began to the new register. The next point was March 1, 2025. Before this date, all other accommodation facilities – recreation centers and campsites – had to report their activities and undergo a simplified self-assessment, that is, fill in information about their name, address and location. From March 1, accommodation facilities that are not in the new register do not have the right to accept guests. Control powers to assess compliance with this requirement were also transferred to the regions from March 1. The final point of the reform is September 1, 2025. Before this date, all accommodation facilities – both hotels that were automatically transferred to the new register, and campsites and recreation centers – must fully complete the first stage of classification – self-assessment, update information about their activities and, using photographs taken in the Inspector mobile application, confirm their compliance with mandatory requirements.
The conference presented the results of the implementation of the digital subsystem "Hospitality", integrated into the Federal State Information System of Rosaccreditation, on the basis of which the classification of accommodation facilities is carried out. The platform allows processing up to 100 thousand applications per day, supports automatic verification, API access to data for aggregators and confirmation of information through the mobile application "Inspector". Connection to the system is provided to all types of accommodation facilities.
"The new system was created not for the sake of reporting, but for real work. We receive more than 2 thousand applications per week, and thanks to the FSIS architecture, we have no technical limitations. We did not just build a digital route, we accompany it with live interaction with businesses. Since August 1, the support service and chat for market participants have been operating around the clock – and this has become an important step to ensure that no question remains unanswered. In six months, the system has passed a stress test, and now we are ready for the maximum load," said Dmitry Volvach, head of Rosaccreditation.
He explained that based on feedback, routes for each type of object were optimized, step-by-step prompts were built in, and the ability to edit rejected applications without re-entering data was added. Separate technical solutions are provided for complex cases, including the absence of an address in the State Address Register and legal restrictions in certain regions.
In addition to digital tools, the service has built a system of operational support: today there are more than 8 thousand participants in industry chats, more than 18 thousand questions have been resolved. In parallel, work is underway with uncovered accommodation facilities – data is verified with Rosstat, notifications are sent through the Federal Tax Service and My Business centers.
The conference was also attended by the General Director of the Federal Autonomous Institution NIA Denis Sukhetsky, Deputy General Director of the Federal Autonomous Institution NIA Alexander Andrinatyev, Deputy Head of Roskachestvo Yulia Mikhaleva, President of the Federation of Restaurateurs and Hoteliers of Russia Igor Bukharov, General Director of Ostrovok.ru Daria Kochetkova, Managing Director of the Radisson Hotel Group in Russia Violetta Romero de Torres and other representatives of the tourism industry.
The full recording of the conference is available atlink.
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