Translation. Region: Russian Federal
Source: Moscow Government – Government of Moscow –
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In the first half of 2025, Muscovites applied for government services in the property sector more than 60 thousand times. Over 70 percent of applications came through the mos.ru portal. This was reported by the Deputy Mayor of Moscow for Urban Development Policy and Construction Vladimir Efimov.
"Several years ago, the capital transferred state services in the property sector to digital form, making interaction with the city as convenient as possible. As a result, it became possible to request the necessary documents, conclude contracts and additional agreements to them, as well as perform other transactions with real estate and land plots online through the mos.ru portal. From January to June 2025, individuals and legal entities applied for state services 61.9 thousand times. More than 45 thousand applications were submitted electronically," the deputy mayor said.
Metropolitan Department of City Property provides 21 public services in the property and land sphere. Since 2021, they have been provided exclusively in electronic form, mainly to legal entities. In the housing sphere, Muscovites can apply for seven public services that are most often used by individuals. Two of them can only be obtained on the mos.ru portal, and five more – in paper and electronic form.
"The most popular government service in the land and property sector for the first six months of 2025 was the assignment of an address to real estate, as well as its change and cancellation. In the first half of 2025, the number of requests for it exceeded 9.4 thousand. Next come "Provision of a land plot for rent to owners of buildings, structures located on a land plot" – over 4.2 thousand requests – and "Issue of copies of title, title documents", for which citizens applied more than 2.7 thousand times," she noted.
Ekaterina Solovieva, Minister of the Moscow Government, Head of the Department of City Property.
In the housing sphere, Muscovites applied for government services more than 32 thousand times. Among the most popular are government services that allow obtaining certificates and copies of archival documents on housing rights registered before January 31, 1998 — they were applied for more than 12 thousand times. Almost 11 thousand more applications were received for the conclusion of a social tenancy agreement and about 6.5 thousand — for the privatization of residential premises.
The development and modernization of electronic services is carried out by the Department of City Property together withDepartment of Information Technology and the State Budgetary Institution “New Management Technologies” on behalf of Sergei Sobyanin.
The creation, development and operation of the e-government infrastructure, including the provision of mass socially significant services, as well as other services in electronic form, corresponds to the objectives of the national project "Data Economy and Digital Transformation of the State" and the regional project of the city of Moscow “Digital Public Administration”.
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