Financial news: Volunteers will teach how to check information and will identify unfair practices of financial organizations

Translation. Region: Russian Federal

Source: Central Bank of Russia –

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Volunteers will teach people how to navigate the information space in order to distinguish fraudsters' tricks from current offers in the financial sector. They will also help financial institutions better understand the problems of clients with different types of disabilities and identify unfair practices in the market. Such priorities were identified by participants of the XI All-Russian Congress of Financial Education Volunteers.

The Congress traditionally brings together volunteers from all over the country and serves as a platform for exchanging experiences, developing and scaling initiatives, identifying modern trends and promising areas for promoting financial literacy.

Most of the initiatives presented at the congress are designed for adults. The emphasis is on a targeted approach, the ability to adapt an idea to the needs of the target audience. For example, volunteers conduct classes on family budget management with newlyweds, where they teach how to find a compromise in delicate financial matters. Financial activists also help organize training and employment for young people with disabilities, tell military personnel how to resist fraudsters, and explain the peculiarities of Russian financial legislation to residents of new regions.

"Teaching adults is not easy: everyone has their own life experience, education, priorities. Not everyone is ready to learn just because someone said it is important and necessary. But people are happy to learn when they are given knowledge at the right time and in a convenient form. Therefore, flexibility and a variety of formats are very important, and this is exactly what we are learning from you, from financial education volunteers," said Elvira Nabiullina, Chairman of the Bank of Russia.

Today, the register of financial education volunteers already includes 19 thousand activists: students, professional financiers, employees of educational institutions, public organizations, and commercial companies.

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